EXAM REVIEW SHEET

EXAM REVIEW SHEET

Approximately 30 questions

The exam will be composed of multiple-choice and fill-in-the blank questions. Please remember that the exam will cover lecture materials as well as assigned readings not discussed in lecture.

This exam will cover:

Speech Design:

Communication Model

Principles of communication

Audience Analysis

Organization patterns

Thesis, specific, general purpose

Intro & Conclusions

Outlining

Chapters 2, 3 (not 54-60), 4, 5, 6, 7, 8, 9, 11, 12(group polarization & methods of decision making), 13

Most Important:

Principles of systems theory

Input, output, throughput

Communication networks

Groupthink & cohesiveness

Group Norms & Roles

Nonverbal Communication (principles, functions, type)

Group polarization (risky/cautious shift)

Factors leading to Challenger disaster

Cultural characteristics that affect communication

Member traits: communication apprehension, Myers-Briggs, self-monitoring

Problem-solving: Dewey’s standard agenda, P-MOPS

Methods of Decision Making

Conflict (types

Conflict Management styles

Leadership: styles, sources of power
Good luck studying!